How do I contact support if I have an issue?
You can contact TailoredPay support via phone or email during [...]
Do I need an active website to apply for a merchant account?
You do not always need a live website to begin [...]
What payment methods does TailoredPay support?
TailoredPay supports all major credit and debit card brands as [...]
How can I reduce chargebacks?
You can do several things to reduce the number of [...]
Why are chargeback ratios important?
Most merchant accounts are set up so that your chargeback [...]
What are chargeback thresholds?
A chargeback threshold is a percentage (of transactions or overall [...]
What are the reason codes for chargebacks?
Whenever a customer files a chargeback claim, they need to [...]
Is my business considered high risk?
There are multiple reasons why processors may classify businesses as [...]
What type of companies does TailoredPay accept?
We currently work with US-based businesses and accept merchants that [...]
What is a high-risk merchant?
A high-risk merchant is a business that carries more risk [...]